Watch Paul Akers explain the difference between value-adding and non-value-adding activities.
Anything can be standardized: location, label, quantity, process parameters, work methods (standard work), sequence, etc. Standardization is what makes good ideas stick! Standardization is not permanent; it must be continuously improved. A proper love for standardization demonstrates respect, teamwork, and improvement.
Shining is about cleaning in such a way that problem discover and prevention is easy. Another term for “shine” is “sweep.” It’s important to develop standards for what is expected for cleanliness. Shine standards should consider what, who, when, and how cleaning is to be performed. It’s also smart to eliminate the sources of mess so that mess isn’t made in the first place.
Learn from Daniel’s mistake and DON’T make kaizen overly complicated or hard to do. If you require perfection you will never get started! Daniel delayed placing labels for inventory management for about 2 months all because he had the idea that it had to be a certain way. In the end, he threw it all out and did something much more simple.
Discover how “respect for people” was developed at the Lean Donut Shop by the owners themselves as they scrubbed the floor. This humble leadership is essential for creating world-class teamwork and performance. In fact, respect is a prerequisite for acquiring the permission to grow people. While we did not have the opportunity to “start lean in the bathroom,” as some say and do, something similar was accomplished by scrubbing the floors.