Quality – Lean Smarts

Five Why Analysis Overview by LEI

Five Why Analysis, Problem Solving, Quality / Example, External, Instruction

Three-minute summary of what the five why analysis (root cause analysis) tool is, a brief history, and how it is used.

LeanBNB: Poka Yoke and ABC Solutions

Poka Yoke, Quality / Instruction, Lean Smarts, Premium

The goal for quality is to eliminate the risk of failure entirely. This is what we call a “poka yoke” or error-proofing device or design. But sometimes we are not yet able to introduce a poka yoke and other corrective actions are taken to reduce risk. We categorize these into ABC solutions.

Standardization & Standard Work: Characteristics of Great Standards

Quality, Safety, Standard Work, Standardization, Visual Management / Instruction, Lean Smarts, Premium

Survey six characteristics of great standards. They put safety first, are high quality, are best demonstrated, simple, visual, and physical.

Fundamentals: Problem Solving

PDCA, Problem Solving, Quality / Instruction, Lean Smarts, Premium

Understand lean problem-solving methodologies. Recognize important approaches and behaviors for effective problem-solving. Survey common problem-solving tools and charts.

Fundamentals: Jidoka

Andon, Jidoka, Poka Yoke, Quality / Instruction, Lean Smarts, Premium

Understand the concept of jidoka to build in quality and establish a “stop culture” that stops to address problems. See how this thinking expresses itself in terms of machine design, poka yoke (error-proofing) devices, andon, and more.

Keeping Lean Wastes Away at the Donut Shop | Episode 2

Kaizen, Quality, Standardization, Standardize / Documentary, Example, External, Instruction, Lean Smarts

We continue our series by dealing with the challenge of KEEPING the 8 wastes of lean away… through standardization! You’ve got to embrace this idea if you’re going to successfully keep waste away after eliminating it. But standardization isn’t boring or bad! We overview the many expressions of standardization and the reasons for why it is so very important.

The #1 lean metric? Angry customers will tell you!

Quality / Example, External, Instruction, Lean Smarts

When it comes to measures of performance, nothing matters more than QUALITY. Should you disagree, just ask a disgruntled customer! While in the short term you can survive with bad quality, bad quality will ALWAYS catch up with you!